.page-faq {
  --faq-rail-w: 236px;
  --faq-ink: #0B1F18;
  --faq-ink-dim: #4E6059;
  --faq-ink-mute: #6E7F78;
  --faq-ticket-line: rgba(11, 31, 24, .26);
}

/* ---------- 面包屑 ---------- */
.page-faq .faq-crumbs {
  padding-top: clamp(16px, 3vw, 28px);
}

.page-faq .faq-crumbs__list {
  display: flex;
  flex-wrap: wrap;
  align-items: center;
  gap: 10px;
  margin: 0;
  padding: 0;
  list-style: none;
  font-size: 13px;
  color: var(--text-mute);
}

.page-faq .faq-crumbs__list li {
  display: flex;
  align-items: center;
  gap: 10px;
}

.page-faq .faq-crumbs__list li + li::before {
  content: "／";
  color: var(--line-strong);
}

.page-faq .faq-crumbs__list a {
  color: var(--text-dim);
  text-decoration: none;
  padding-bottom: 1px;
  border-bottom: 1px solid var(--line);
  transition: color .16s var(--ease), border-color .16s var(--ease);
}

.page-faq .faq-crumbs__list a:hover {
  color: var(--amber-500);
  border-bottom-color: var(--line-amber);
}

/* ---------- 页头 ---------- */
.page-faq .faq-hero {
  max-width: 940px;
  margin-inline: auto;
  padding-block: clamp(28px, 5vw, 54px) clamp(16px, 2.5vw, 26px);
  display: grid;
  gap: 16px;
}

.page-faq .faq-hero h1 {
  margin: 0;
  font-size: clamp(1.9rem, 5vw, 3.05rem);
  font-weight: 900;
  letter-spacing: -0.02em;
  line-height: 1.16;
}

.page-faq .faq-hero .u-lead {
  margin: 0;
  max-width: 68ch;
  color: var(--text-dim);
  font-size: clamp(1rem, 2.2vw, 1.06rem);
  line-height: 1.8;
}

.page-faq .faq-hero__facts {
  display: flex;
  flex-wrap: wrap;
  gap: 10px 26px;
  margin: 6px 0 0;
  padding: 16px 0 0;
  list-style: none;
  border-top: 1px solid var(--line);
  font-size: 13px;
  color: var(--text-mute);
}

.page-faq .faq-hero__facts li {
  display: flex;
  align-items: baseline;
  gap: 8px;
}

.page-faq .faq-hero__facts b {
  font-family: var(--font-mono);
  font-size: 1.15rem;
  font-weight: 700;
  color: var(--amber-600);
  font-variant-numeric: tabular-nums;
}

/* ---------- 双轨骨架 ---------- */
.page-faq .faq-body {
  display: grid;
  grid-template-columns: minmax(0, 1fr);
  gap: clamp(20px, 4vw, 46px);
  padding-block: clamp(14px, 2.5vw, 24px) clamp(36px, 6vw, 72px);
}

/* ---------- 左侧问题目录 ---------- */
.page-faq .faq-rail__label {
  margin: 0 0 12px;
  font-family: var(--font-mono);
  font-size: 11px;
  letter-spacing: .2em;
  text-transform: uppercase;
  color: var(--text-mute);
}

.page-faq .faq-rail__list {
  list-style: none;
  margin: 0 0 18px;
  padding: 0 0 6px;
  display: flex;
  gap: 8px;
  overflow-x: auto;
  scrollbar-width: thin;
}

.page-faq .faq-rail__list li {
  flex: 0 0 auto;
}

.page-faq .faq-rail__link {
  display: flex;
  align-items: baseline;
  gap: 9px;
  padding: 9px 14px;
  background: var(--surface);
  border: 1px solid var(--line);
  border-radius: var(--radius);
  color: var(--text-dim);
  font-size: 14px;
  line-height: 1.5;
  text-decoration: none;
  white-space: nowrap;
  transition: color .16s var(--ease), border-color .16s var(--ease), background-color .16s var(--ease);
}

.page-faq .faq-rail__link:hover,
.page-faq .faq-rail__link:focus-visible {
  color: var(--paper);
  border-color: var(--line-amber);
  background: rgba(242, 160, 61, .1);
}

.page-faq .faq-rail__num {
  font-size: 11.5px;
  color: var(--amber-600);
  letter-spacing: .06em;
}

.page-faq .faq-rail__cta {
  display: none;
}

/* ---------- 问答分组 ---------- */
.page-faq .faq-group {
  scroll-margin-top: 24px;
}

.page-faq .faq-group + .faq-group {
  margin-top: clamp(32px, 5vw, 58px);
}

.page-faq .faq-group__head {
  display: grid;
  gap: 8px;
  margin-bottom: 18px;
  padding-bottom: 14px;
  border-bottom: 1px solid var(--line);
}

.page-faq .faq-group__num {
  font-size: 12px;
  letter-spacing: .2em;
  color: var(--amber-600);
}

.page-faq .faq-group h2 {
  margin: 0;
  font-size: clamp(1.24rem, 2.8vw, 1.62rem);
  font-weight: 800;
  letter-spacing: -0.01em;
  line-height: 1.3;
}

.page-faq .faq-group__lede {
  margin: 0;
  max-width: 56ch;
  color: var(--text-dim);
  font-size: 14.5px;
  line-height: 1.7;
}

/* ---------- 折叠问答 ---------- */
.page-faq .qa {
  background: var(--surface);
  border: 1px solid var(--line);
  border-radius: var(--radius);
  box-shadow: var(--shadow-1);
  transition: border-color .18s var(--ease), background-color .18s var(--ease);
}

.page-faq .qa + .qa {
  margin-top: 10px;
}

.page-faq .qa[open] {
  background: var(--pitch-700);
  border-color: var(--line-amber);
}

.page-faq .qa__q {
  display: flex;
  align-items: flex-start;
  gap: 14px;
  padding: 15px clamp(14px, 2.6vw, 20px);
  cursor: pointer;
  list-style: none;
  font-size: 15.5px;
  font-weight: 700;
  line-height: 1.55;
  color: var(--paper);
  transition: color .16s var(--ease);
}

.page-faq .qa__q::-webkit-details-marker {
  display: none;
}

.page-faq .qa__q:hover {
  color: var(--amber-500);
}

.page-faq .qa__q:focus-visible {
  outline: 2px solid var(--cyan-400);
  outline-offset: -2px;
}

.page-faq .qa__toggle {
  flex: 0 0 auto;
  position: relative;
  width: 20px;
  height: 20px;
  margin-left: auto;
  margin-top: 1px;
  border: 1px solid var(--line-strong);
  border-radius: 50%;
  color: var(--text-dim);
  transition: transform .24s var(--ease), border-color .24s var(--ease), color .24s var(--ease);
}

.page-faq .qa__toggle::before,
.page-faq .qa__toggle::after {
  content: "";
  position: absolute;
  left: 50%;
  top: 50%;
  background: currentColor;
  transform: translate(-50%, -50%);
}

.page-faq .qa__toggle::before {
  width: 9px;
  height: 1.5px;
}

.page-faq .qa__toggle::after {
  width: 1.5px;
  height: 9px;
}

.page-faq .qa[open] .qa__toggle {
  transform: rotate(45deg);
  border-color: var(--amber-600);
  color: var(--amber-600);
}

.page-faq .qa__body {
  padding: 4px clamp(14px, 2.6vw, 20px) 18px;
  border-top: 1px solid var(--line-soft);
  margin-top: 0;
}

.page-faq .qa__body p {
  margin: 12px 0 0;
  color: var(--text-dim);
  font-size: 15px;
  line-height: 1.78;
}

.page-faq .qa__body strong {
  color: var(--paper);
  font-weight: 700;
}

/* ---------- 步骤路径 ---------- */
.page-faq .steps {
  list-style: none;
  margin: 14px 0 0;
  padding: 2px 0 2px 20px;
  border-left: 1px solid var(--line-strong);
  display: grid;
  gap: 12px;
}

.page-faq .steps > li {
  position: relative;
  color: var(--text-dim);
  font-size: 15px;
  line-height: 1.7;
}

.page-faq .steps > li::before {
  content: "";
  position: absolute;
  left: -25px;
  top: 9px;
  width: 9px;
  height: 9px;
  border-radius: 50%;
  background: var(--amber-600);
  box-shadow: 0 0 0 3px var(--pitch-700);
}

/* ---------- 答案出口 ---------- */
.page-faq .qa__next {
  display: inline-flex;
  align-items: center;
  gap: 8px;
  margin-top: 14px;
  padding-bottom: 2px;
  font-family: var(--font-mono);
  font-size: 13px;
  letter-spacing: .02em;
  color: var(--cyan-400);
  text-decoration: none;
  border-bottom: 1px solid rgba(55, 194, 214, .42);
  transition: color .16s var(--ease), border-color .16s var(--ease);
}

.page-faq .qa__next::after {
  content: "→";
  transition: transform .16s var(--ease);
}

.page-faq .qa__next:hover {
  color: var(--turf-400);
  border-bottom-color: rgba(78, 208, 122, .55);
}

.page-faq .qa__next:hover::after {
  transform: translateX(3px);
}

/* ---------- 示意图 ---------- */
.page-faq .faq-figure {
  margin: 18px 0 0;
}

.page-faq .media-frame img {
  display: block;
  width: 100%;
  height: 100%;
  object-fit: cover;
}

/* ---------- 票根式客服块 ---------- */
.page-faq .faq-ticket-wrap {
  padding-bottom: clamp(40px, 7vw, 84px);
}

.page-faq .ticket {
  display: grid;
  grid-template-columns: minmax(0, 1fr);
  background: var(--paper-soft);
  color: var(--faq-ink);
  border: 1px solid rgba(11, 31, 24, .16);
  border-radius: var(--radius);
  box-shadow: var(--shadow-2);
  overflow: hidden;
}

.page-faq .ticket__media {
  position: relative;
  min-height: 200px;
}

.page-faq .ticket__media img {
  display: block;
  width: 100%;
  height: 100%;
  object-fit: cover;
}

.page-faq .ticket__body {
  padding: clamp(20px, 3.6vw, 34px);
  display: grid;
  gap: 12px;
  align-content: start;
  border-top: 1px dashed var(--faq-ticket-line);
}

.page-faq .ticket__tag {
  justify-self: start;
  font-family: var(--font-mono);
  font-size: 11px;
  letter-spacing: .18em;
  text-transform: uppercase;
  color: #8A4A12;
  background: rgba(242, 160, 61, .22);
  border: 1px solid rgba(242, 160, 61, .5);
  border-radius: 999px;
  padding: 4px 10px;
}

.page-faq .ticket h2 {
  margin: 0;
  font-size: clamp(1.24rem, 2.8vw, 1.56rem);
  font-weight: 800;
  letter-spacing: -0.01em;
  color: var(--faq-ink);
}

.page-faq .ticket p {
  margin: 0;
  max-width: 60ch;
  font-size: 14.5px;
  line-height: 1.75;
  color: var(--faq-ink-dim);
}

.page-faq .ticket__rows {
  list-style: none;
  margin: 4px 0 0;
  padding: 0;
  display: grid;
  gap: 10px;
}

.page-faq .ticket__rows li {
  display: grid;
  grid-template-columns: 62px minmax(0, 1fr);
  gap: 12px;
  align-items: baseline;
  font-size: 14.5px;
  line-height: 1.65;
  color: var(--faq-ink);
  word-break: break-word;
}

.page-faq .ticket__k {
  font-family: var(--font-mono);
  font-size: 11.5px;
  letter-spacing: .12em;
  color: var(--faq-ink-mute);
}

.page-faq .ticket__note {
  padding-top: 12px;
  border-top: 1px dashed var(--faq-ticket-line);
  color: var(--faq-ink-mute);
  font-size: 13px;
  line-height: 1.7;
}

.page-faq .ticket__cta {
  justify-self: start;
  display: inline-flex;
  align-items: center;
  gap: 8px;
  min-height: 44px;
  margin-top: 4px;
  padding: 11px 22px;
  background: var(--amber-600);
  color: #14100A;
  font-size: 14.5px;
  font-weight: 700;
  text-decoration: none;
  border-radius: var(--radius);
  transition: background-color .16s var(--ease), transform .16s var(--ease);
}

.page-faq .ticket__cta:hover {
  background: var(--amber-500);
  transform: translateY(-1px);
}

.page-faq .ticket__cta::after {
  content: "→";
}

/* ---------- 平板及桌面 ---------- */
@media (min-width: 760px) {
  .page-faq .ticket {
    grid-template-columns: minmax(0, 300px) minmax(0, 1fr);
  }

  .page-faq .ticket__media {
    min-height: 100%;
  }

  .page-faq .ticket__body {
    border-top: 0;
    border-left: 1px dashed var(--faq-ticket-line);
  }
}

@media (min-width: 940px) {
  .page-faq .faq-body {
    grid-template-columns: var(--faq-rail-w) minmax(0, 1fr);
    gap: clamp(28px, 4vw, 52px);
  }

  .page-faq .faq-rail {
    position: sticky;
    top: 22px;
    align-self: start;
  }

  .page-faq .faq-rail__list {
    display: grid;
    gap: 0;
    overflow: visible;
    margin-bottom: 20px;
    padding: 0;
    border-left: 1px solid var(--line);
  }

  .page-faq .faq-rail__list li {
    flex: initial;
  }

  .page-faq .faq-rail__link {
    background: transparent;
    border: 0;
    border-left: 2px solid transparent;
    border-radius: 0;
    margin-left: -1px;
    padding: 10px 10px 10px 14px;
    white-space: normal;
    font-size: 14px;
  }

  .page-faq .faq-rail__link:hover,
  .page-faq .faq-rail__link:focus-visible {
    border-left-color: var(--amber-600);
    border-color: transparent transparent transparent var(--amber-600);
    background: rgba(242, 160, 61, .08);
  }

  .page-faq .faq-rail__cta {
    display: inline-flex;
    width: 100%;
    justify-content: center;
  }

  .page-faq .faq-group {
    scroll-margin-top: 96px;
  }
}
<<<END>>>